Effective Date: 30 – May – 2025

At zeatalk.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including registering yourself or your ward for English classes. By using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Full Name

  • Email Address

  • Phone Number

  • Date of Birth

  • Gender

b. Ward Information (if applicable)

  • Ward’s Full Name

  • Age

  • Relationship to User

  • Educational Level

c. Account and Login Details

  • Username

  • Password (securely stored)

d. Payment Information

  • Billing Details (via secure third-party payment processors)

  • Transaction History

e. Usage Data

  • Browser type and version

  • IP address

  • Pages visited

  • Time spent on pages

  • Device information

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Registering users or their wards for English classes

  • Communicating with users about class schedules, updates, and support

  • Processing payments and maintaining financial records

  • Enhancing user experience and website functionality

  • Sending newsletters or promotional content (with your consent)

  • Complying with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

  • Service Providers (e.g., payment processors, hosting services)

  • Instructors (to facilitate class preparation and delivery)

  • Legal Authorities (when required by law or to protect our rights)

All third parties are obligated to maintain the confidentiality and security of your data.

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption

  • Secure servers

  • Access control mechanisms

  • Regular vulnerability assessments

However, please note that no method of transmission over the internet is 100% secure.

5. Your Data Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Withdraw consent (for promotional emails, etc.)

  • Object to data processing in certain cases

To exercise these rights, please contact us at email@zeatalk.com.

6. Children’s Privacy

We are committed to protecting children’s privacy. We require that parents or legal guardians provide and manage information when registering their wards. We do not knowingly collect information from children under the age of 13 without verified parental consent.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies help us:

  • Remember login details

  • Track user behavior for analytics

  • Personalize content

You can manage or disable cookies via your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Zeatalk Support Team
Email: email@zeatalk.com
Website: www.zeatalk.com